Thailand’s leading wholesaler’s looking for insights that solved business problems and created values.
THE CHALLENGE
The enterprise needs the holistic and transparent views of insights such as churn, customer behaviors and geo-specific activities from various data sources across all levels in the company. Sound data infrastructure and analytics are needed in order to improve their decision-making process to be an insightful one in order to stay proactive, reduce turnaround time and seize foreseeable opportunities.
HOW WE HELPED
Digital Dialogue and the client co-created the strategic analytics roadmap for selected areas of needs, powered by innovative and cutting-edge CUBIKA products.
- A comprehensive data visualization – A user-friendly dashboard views for insights, powered by Predictive analytics – providing accurate and real-time insights with predictive and statistical modeling. Descriptive analytics – providing HQ and store managers a 360 view of current and historical position and performance at their fingertips.
- Automated report generation – quick and accurate ad-hoc and routine reports, powered by CUBIKA Big Insights.
VALUE DELIVERED
- Greater visibility with data visualization – 11 insightful dashboards, covering sales and operation.
- Real-time insights on predicting activities such as customer behavior, geo-specific product recommendations, new store sales projections and overall demand.
- Enable the client to make a strategic and insightful decision-making, resulting in better customer satisfaction, increase in spending and customer-based expansion.
