Due to their exponential growth, Thailand’s largest beverage manufacturer is looking for elevating employee experience in career guidance for over 20,000 employees in a timely and effective manner. The client needs
- Focus on using digital approach in order to automate some time-consuming process
- A shift to less paperwork
how we helped
Digital Dialogue collaborated with the client to design and develop a “Digital Career Advisor”, a HR-representative chatbot with the intent of guiding employees in discovering their potentials.
- 24/7 Digital Career Advisor – Empower employees to discover their potentials with intelligent self-assessment at their fingertips with the results available on the spot.
- Analytics-infused – Provide suggestions the learning/training activities and materials within ThaiBev that would enhance employee’s skills or what they have an aptitude for.
- Processing automation – Set up schedule the meeting with the corresponding HR representative for the next step.
- Seamless integration to HR system, providing HR a comprehensive view of assessment information that they can use to plan a tailored career advancement and learning activities for each employee
- A user-friendly bot training platform for an on-going improvements for career guidance
- Saving time by approx. 60 min per case
- Increased in employee satisfaction