THE CHALLENGE
COVID-19 Pandemic has brought unforeseen challenges to every enterprise.
As part of the proactive plan in response to COVID-19 pandemic situation, one of our clients looked for a way to assist them in making informed decisions on essential and high-demand medications planning and management for over hundreds of healthcare service providers under its supervision.
how we helped
In close collaboration with our client, we worked together for an inter-connected, highly responsive and human-centered web application and dashboard solution that would provide a comprehensive view from aggregated data across many healthcare service providers throughout Thailand.
We combined Digital Dialogue’s expertise and ready-to-scale solution with Microsoft Azure, the web application and dashboard were up and running in a week.
VALUE DELIVERED
With the centralized view of medicines demands during the period COVID-19, the client was able to forecast demands and create a plan for supply management of medicines up to 5 months ahead based on insights provided by the dashboard.
The key area of value is the client has the right information at the right time for making an insightful decision to ensure that there are sufficient supplies of essential and sought-after medicines available to patients.
